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Member review of Cricket Broadband


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Reviews:
read 18 reviews (9 positive) (2 negative)
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Six Month Rating

Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:


$48 per month avg ($35 to $70)

Review by ocdave67 See Profile
UPDATED: 255 days ago
member for 5.3 years, 32 visits, last login: 220 days ago


Gladstone,Clackamas,OR
$40 per month
about 1 days
"Only 40 dollars a month"
"Some websites (MySpace to name 1) has issues with the Cricket Network."
"A unreliable network + pathetic technical support = AVOID"
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
(ratings match consensus)

    My Other Reviews·AT&T Midwest
    Used this service for about 6 months but finally got fed up with issues within the network. I have not been able to load myspace images or access my power companies web site due to Crickets network firewall.

    When you try and call tech support to discuss the issue, they know very little about the server side of their business and they will refuse to let you talk to the network administrator about connection/firewall problems. Using Whois and attempting to email the network or technical administrator will NOT get you a reply on network issues.

    Also to note.. Fox.com (the tv network), Cricket internet will not allow you to watch full episodes. This is again another Cricket network issue. Try to get help from these people and you will find better help from the family pet..

    BOTTOM LINE- Network works with most web sites, but a few major ones it will not. I would rank Cricket as the bottom of all internet providers. Dumped their service as of the writing of this review.

    UPDATE- I finally did get a response to emails to the network/technical administrators as mentioned above. I am discussing the problems with them about their network but have not informed them that I have already fired their company as my ISP. I figured I would at least try and help other Cricket users in my area but will only converse with Cricket until my DSL equipment arrives.

    Followup comments:
    view 1 comment

    Texas Temp

    @bestline.net

    Texas Cricket broadband having problems

    After 2 months of trouble free connections and heavy use, three days ago I started having problems getting my connections to last more than 3 minutes.

    The tech support seemed suprised I get connected at all, based on the complaints he is getting.

    I was told that they are having tower problems that will probably persist for another 3 months. After having a great experience with them, I am hesitant to boot them.

    It appears to me that this is not a tower problem but a software glitch. I continually have 4 bars of tower, but I keep getting switched off. I reconnect with different IP adress assigned.

    After investing in the wireless modem, I don't want to leave, but I need to be connected. I will probably drop them when the month is out, and let them fix the problem before continuing to pay.

    I am currently shopping for a replacement.
    permalink · 2009-04-01 10:18:11 · Print · Reply to this
    Forums » comments on review of Cricket Broadband

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