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Review of Cricket Broadband (wireless)


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Review by ArizonaSteve See Profile
member for 9.3 years, 885 visits, last login: a few hours ago
updated 2.1 years ago

  • Apache Junction,Pinal,AZ
  • $30 per month
  • "Cheap Dongle only $30 But They Make It Up In High Monthly Fees!"
  • "Bait & Switch Price, Slow, Frequent Disconnects!"
  • "Initally Faster Than Virgin Mobile But Too Little Data To Do Much."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

They don't provide enough data to do anything much except check email occasionally if you have it set to text only and hopefully nobody will send you any attachments! When Virgin Mobile speed dropped to 56K it became unusable and they capped it at 5Gb then reduced that to 2.5Gb but by then it was too slow to use so I decided to drop them and try Cricket Broadband since they advertise "unlimited data" for just $30/mo and the USB dongle is just $30 at Walmart.

Cricket is practicing Consumer Fraud with Bait & Switch though since they are advertising "unlimited data" for just $30/mo on TV and on the front of the box but when you open the box it says that $30/mo only gets you 1Gb of data a month!

The dialer or connection manager Cricket provides is more full featured than most. While the Virgin Mobile dialer only provides an indication of being connected with signal strength the Cricket dialer displays signal strength, up and download speeds and has tabs to show Statistics and connection history with total data downloaded and several things including text messages. Having text messages means you will get SPAM text messages though and there's no way to block them!

Speed was initally a bit faster than VM and tested at 1Mb down at first but it's since slowed down to 70k on the highly optimistic speedtest dot net test. It will not work to play videos at that slow speed and there is not enough data available to do that anyway so I tried using it to just play internet radio stations just to use up the 1Gb of data I paid for. I quickly ran into problems though because I was frequently disconnected so it's a real pain to have to keep manually reconnecting in order to keep the station playing. Also the dialer goes dormant everytime it's not sending data and sometimes never wakes up or just disconnects at random.

This uses CDMA and works pretty much like Sprint and Virgin Moblie, even installing the USB dongle as a modem on a serial port but it doesn't seem to use Sprint's PCS network even though it's also on 1900Mhz. A trace route shows it going to Cricket's network then right to Level3 and on to the destination. Since it doesn't get lost in the Sprint network like data from Virgin Mobile does you would think it would be a lot faster connecting right to Level3.

Due to being horribly over priced this service is worthless except for a backup in emergencies when nothing else is available and you just need to check email. But that's if it is working and it didn't even last but a few days before getting too slow to use.

»www.speedtest dot net/result/1153122403.png

Some shills for the company have made comments that it must be customer/user error so for comparison I tried T-Mobile broadband using another USB adapter on the same laptop in the same location and got pretty fast speeds of 3Mb down/1.2Mb up! That really puts Virgin Mobile and Cricket to SHAME!

T-Mobile data is INSANELY Expensive though costing $50/mo for just 1Gb of data so I was only able to afford to use it for one day to do the tests using the "unlimited daypass" costing $1.49/day. At that price it would cost me $200 just to watch a movie on Netflix!

»www.speedtest dot net/result/1171282445.png

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Comments:

not satisfied

I purchased the broadband service yesterday. The sales person was very short with me. Did not explain anything. When I was told that the only moden in stock was the EC1705 I was fine with it. But never was told about compatability requirements. My computer runs on linux. When I got home I opened the package and soon learned that this device is not compatable with linux. Of course there is no refund on my $50 service plan and there is a 25%re-stocking fee for the modem. Needless to say, I am not happy. When I called customer support I was instructed to purchase a windows operating system. When I told him that I preferred linux he simply said that this was my choice. Now I am sure that the brroadband is good through cricket, and I will find a patch to be able to utilize my modem with linux (my brother is a programer) but it is just very frusterating.
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Re: not satisfied

Actually the broadband isn't very good, it's slow and it keeps disconnecting me every few minutes even though I have a strong signal. Maybe you can run Windows in a virtual machine to get it working but you might want to just give it away or sell it on ebay or craigslist and cut you loses. Their bait-n-switch ads said "unlimited" broadband for $30 a month but that only provides 1Gb of data which would only last me a couple of days of normal use so I was trying to use it just to listen to the radio but the constant disconnects make that impractical too so I'm returning it to Walmart when my data is used up.
Randamin

join:2010-11-29
Laredo, TX

T-mobile can be cheaper

The price you mentioned for t-mobile is the prepaid price and those are always going to be more expensive

The month by month is cheaper at 5GB for the same price you are currently paying. For a short time T-mobile had a plan that had 5GB for $40 a month but that apparently was only for a short time and is no longer offered now.

Here is the link to the listing of plans:
»www.t-mobile.com/shop/plans/Cell···roadband
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Re: T-mobile can be cheaper

I don't understand why T-Mobile's data plans are so insanely expensive when bits don't cost anything but they cancelled most of their data plans last December. Now the only data plan they have for $40 requires a 2 yr. contract. You can't do much with just 5Gb though and I'm currently using about 11Gb a month on wi-fi but that's too slow to stream any movies or TV shows, just email and browsing the web.
BTW, I was using the "Unlimited Day Pass" that costs $1.49 per day to run the tests but you only get about 30Mb with their "Unlimited" plan so it only worked at full speed for about 1/2 hr. before I was throttled back to about 60kbps.
Randamin

join:2010-11-29
Laredo, TX

Re: T-mobile can be cheaper

you sure about that because from my understanding those contracts are only for getting a discount on the device (phone or usb modem) but paying full price for the device yielded a no contract option/
ArizonaSteve

join:2004-01-31
Apache Junction, AZ
Reviews:
·T-Mobile US
·voip.ms
·Sipgate VOIP
·CenturyLink

Re: T-mobile can be cheaper

They used to have some $40/mo no contract plans and I was originally going to get a no contract plan but they were all cancelled last December. Now all they have is a $40/mo 5Gb/mo plan that requires a 2 year contract and a pre-paid plan that gives you just 1G/mo for $50 that is insanely expensive. At that rate it would cost $200 just to watch a movie on Netflix. The plans seem to keep changing every week though.

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