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Review of Time Warner Cable (cable)


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Six Month Rating

Reviews:
339 reviews (96 good) (122 bad)
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Review by Defiance82 See Profile
member for 10.7 years, 3554 visits, last login: 3 days ago
updated 13 days ago

  • Burlington,Racine,WI
  • $125 per month
  • about 7 days
  • "Connection Quality and Reliability"
  • "Nothing Yet"
  • "Great for the price and great reliability"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

My Other Reviews

·Comcast
When I moved to Rochester, WI I placed a new order for Cable TV with a DVR and Cable Internet 15/1 with Turbo. The connection has been rock solid and I have no complaints about it at all. I had my own cable modem so everything went great

Update 3/09/2013

I moved back to Burlington, WI and placed a new order for 50/5mbps internet and Cable TV. My install was done on the same day I moved in. At this time I had purchased a Tivo XL4 Premiere box. The internet is really fast but not as fast as my 105/20mbps Comcast which I had for 9 months prior. I have issues with the Tivo not recording suggestions but this is an error with the TWC SDV boxes. Overall I'm pretty satisfied.

Update 5/08/2013

Everything is running smoothly. I'm close to getting my rebate. I think I have another month left to wait. The internet has been solid and no disconnects. The cable TV has been great as well. All and all I'm still satisfied.

Comments:

I am Done

@rr.com

Frustrated with loose connection

I moved to Cleveland OH from VA and the only available internet/ cable service for the apartment complex was Time Warner Cable. So I ordered one. and ever since my internet connection was horrid.. exactly around 10:30 11:00am the Modem goes offline.. After numerous calls and 3 home visit the last guy detected it as a bad cable to my entry point..
Now I am given a discount after my calls to them.. although I had almost NO connection for 2 months ( Sporadic) I am offered only a week and 3 days when they didnt have someone to send to my home.. On top of that they never sent me a bill and now collection calls are calling...
I am tired and frustrated fighting with them..I work from home and internet connection is my bread and butter I had to go to ppls home and library to work these past two months almost every day but these ppl are master cons..

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