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Review by Jawsinc See Profile

  • Location: Woodside, Queens, NY, USA
  • Cost: $120 per month
Draining your sanity & bank account.
TWC Blazing Speeds That Are 4X Faster Than Dial-up!
Roughly the same signal from my sewage drain as my coax cable!
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

TWC Blazing Speeds That Are 4X Faster Than Dial-up!

Update: Since I've upgraded to 30/5 the service is awesome. This upgrade was not by choice, all the other services that TWC offers are only a little faster than Dial-up, not much faster...just a little itsy-bit faster...

Turbo is about 5-6Mb. Standard is about 1-2Mb. Utilization issues going on for over a year now...

Update again: Forget all that. they still suck! They sometimes fluctuate from "horrible" to "doesn't suck that bad" but always back to "horrible" eventually.

member for 13.2 years, 140 visits, last login: 7.5 years ago
updated 10.8 years ago


kilrathi
Premium Member
join:2005-04-22
Rockaway Park, NY

kilrathi

Premium Member

agreed

I have been customer of NYC Time Warner Road Runner Turbo Plus package in rockaway park queens, and until 4 weeks ago I would give them A+, but since 4 weeks ago every day at peak times latency jumps above 300 ms on their network and speeds are down to dial up specs, I agree with your ratings right now, this is terrible service atm. I have been calling support almost 100 times past 4 weeks and still nothing been done about my problem, except the fact technician came to visit only to confirm there is no problem on my end, its congestion on nyc rr network, thats the real problem it seems.