Review by wilddeej
Good "Reliable, I suppose"
- Location: San Diego,San Diego,CA
- Cost: $53 per month (12 month contract)
Bad "Abyssmal bandwidth"
Overall "Would choose another, if I had a viable choice"
|Pre Sales information:|
Value for money:
Yes, I ordered the basic Internet-only package. I don't do bundles, and I expect to get what was advertised.
I won't even go into the trouble I had getting service started because the last renter of this house hadn't taken care of properly terminating her account. Why should that penalize ME?
I should have been clued in by the "up to" clause that is part of all their pricing: "up to 10Mb download speed", "up to 1Mb upload speed". With that sort of package option, I should be able to pay "up to $52.95" a month for this service, depending upon what is ACTUALLY DELIVERED. My actual download throughput is typically 1Mb! I have been unable to get any sort of technical resolution despite the oh-so-helpful tech service chimps that insist I follow their "turn it off then back on" protocol.
If I had any other viable option, I would take it in a heartbeat. We need more competition in this area, and less regulation to allow market forces to determine the winners and losers.
member for 1.7 years, 9 visits, last login: 322 days ago
lodged 1.7 years ago