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DSLExtreme Hosting page on DSLReports
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Review by lv99 See Profile

  • Location: Fremont,Alameda,CA
  • Cost: $14 per month (12 month contract)
  • Install: about 365 days
Good "None so far"
Bad "No internet connection of any kind since "activation" date"
Overall "unhappy with waiting game. cancel and get charge for $250 ETF"
Pre Sales information:
Setup experience:
Connection Reliability:
Tech Support:
Value for money:

Avoid at all cost to any ISP providers that cannot have the gut to give 30 days’ money back warranty. DSLE is one of them. If I know this fact before signup for service I will not have to waste three day on the phone to talk to tech support in Philippine for hours on each day. The result is still the same. NO INTERNET CONNECTION. There is nothing wrong with my line because I switch from AT&T DSL. DSLE just don’t know how to trouble shoot or resolve the no internet connection. They are here to collect your money and run. How can they claim I breach their contract while they cannot provide a basic connection to internet? I called Comcast after canceled the horrible DSLE service. I got internet connection from Comcast Cable broadband the next day. This is how long I have to wait for Comcast to give me the service I ordered.

member for 8.9 years, 3 visits, last login: 3.6 years ago
lodged 3.6 years ago