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Review by tsuda See Profile

  • Location: North York,ON
  • Cost: $10 per month (18 month contract)
  • Install: about 2 days
Good "Easy to use, inexpensive, and reliable phone service"
Bad "tech support is spotty, but if you speak Chinese they are very nice"
Overall "You get more than what you pay for"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

Compared to Bell, Rogers, Primus, etc., this service costs less than half with all the features. It's targetted for overseas Chinese to keep in touch with relatives back in China/Taiwan/HK.

I went to the store and got the box in 15 minutes. At home, I plugged it in and can make outbound calls right away.

The incoming phone number did not work for 2 days. After 3-4 support calls, it was switched to a different number, which worked after a few hours.

Tech Support is very nice and courteous, but they speak little English and cannot spell NETGEAR or LINKSYS. Again it's geared for Chinese-speaking customers.

So far so good for about one week.

member for 7.7 years, 289 visits, last login: 17 days ago
lodged 2.1 years ago

Comments: