Review by tsuda
Good "Easy to use, inexpensive, and reliable phone service"
- Location: North York,ON
- Cost: $10 per month (18 month contract)
- Install: about 2 days
Bad "tech support is spotty, but if you speak Chinese they are very nice"
Overall "You get more than what you pay for"
Ease of Installation:
Value for money:
Compared to Bell, Rogers, Primus, etc., this service costs less than half with all the features. It's targetted for overseas Chinese to keep in touch with relatives back in China/Taiwan/HK.
I went to the store and got the box in 15 minutes. At home, I plugged it in and can make outbound calls right away.
The incoming phone number did not work for 2 days. After 3-4 support calls, it was switched to a different number, which worked after a few hours.
Tech Support is very nice and courteous, but they speak little English and cannot spell NETGEAR or LINKSYS. Again it's geared for Chinese-speaking customers.
So far so good for about one week.
member for 7.7 years, 289 visits, last login: 17 days ago
lodged 2.1 years ago