Review by Mango  UPDATED: 292 days ago member for 333 days, 471 visits, last login: a few hours ago
Vancouver,BC
Contract price not specified.
"Their sales agent couldn't even form a complete sentence."
"I never signed up."
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My only interaction with this company was when I used their live chat.
Mark: Welcome to Netfone Support, how may I help you? Mango: Hi, what city(ies) are your SIP servers located in? Mark: Entiter canda
Okay. I can come up with one of two scenarios. Either there's an actual city somewhere called "Entiter canda" that I can't find with Google Maps and you gave a server to some guy there and told him to "plug this box in down in your basement and turn it on." Or, you meant to type "Entire Canada" and you actually have a server in every city in Canada, from Torbay, Newfoundland to Frickitscold, Yukon. I can't decide which is more accurate so let me just rephrase my question.
Mango: So you have a server in Vancouver? Mark: yes Mango: May I please have the IP so I can test the latency?
[I wait 35 minutes]
Mango: Did I stump you?
[I wait another 30 minutes]
Mango: Mark?
[I wait another 28 minutes. I decide that Mark's dead, man.]
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