 Review by howardfine 
member for 10.7 years, 855 visits, last login: 2 days ago
updated 1.1 years ago
 Maryland Heights,Saint Louis,MO
 $130 per month- (12 month contract)
 AT&T "At least the phone works" "Still haven't gotten hooked up" "I absolutely despise ATT"
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For some reason I don't recall, my wife ordered ATT U-verse for her mother when it first became available in her neighborhood. That installation went well but after a year, they had internet service disconnected. Now my wife has partly moved into her mother's house to take care of her and wants to reinstall internet service.
To make a long story short, she was transferred, hung up on, disconnected, transferred into limbo, order lost, routed to the wrong person, hung up on again over a 4 HOUR PERIOD and has still not gotten service.
This is not unusual. I told her she should never do business with ATT and she didn't listen. To me, this is all the ATT norm. Since she deals with ATT for her business, she remarked that getting ATT service is not that bad. It's when you want to change or add services where they just don't seem to know what to do or how to do it. The initials for that are SNAFU.
Comments:
  DavidNow accepting new patientsPremium,VIP
join:2002-05-30
Granite City, IL
kudos:78 | tell the wife... we can help. | |
| | | Good points Good points raised in your post.
Clay Douglass | |
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