 Review by Billusa 
UPDATED: 37 days ago
member for 8.4 years, 671 visits, last login: 25 days ago
 Dallas,Dallas,TX
 $19 per month (12 month contract)
 about 8 days
 Southwestern Bell
 "Consistency of speed, BBR & ASI tech support, POP & web mail access"
 "I moved a block away and lost RT access -- have to go to the CO now instead!"
 "Fair value for money, still"
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(ratings match consensus)
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I've been a customer since DSL was rolled out in Dallas in early 2000. I was DHCP on Win2K then. I got a new NID, 5660 router and home run installed free, plus the first 3 months free, for a 1 yr contract. They had great deals back then for new customers.
We were currently using the Pro package (3000/512) and then we moved 1 block away to our new home, which was all wired for cat-6 too. Then SBC said we would be dropping back to the Express package due to the fact we would be connected to the CO at ~10,500 feet away! They could not keep us hooked up to the same RT because it was in another service area quadrant (or whatever they actually call it)!
So, now we are capped at 768 down and 384 up after using 3000/512 for almost a year.
5/30/2006 -- well, they have been able to uncap me so I get full Express speeds, but still no Pro available here.
10/26/2006 -- 2 months after Beach Boy assisting me with continual speed degradation issues, I am solidly locked into 1270/330, give or take a few points. Very satisfied, but I hope to hell that the "new" at&t gets Lightspeed, or an RT here, so I can get off the CO!
07/22/08 -- still no RT and no way we are dumping DirecTV to get uVerse speed.with their TV.
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AT&T Southwest
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