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Six Month Rating
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928 good · 332 bad

Review by rcman2 See Profile

  • Location: Saint Louis, Saint Louis, MO, USA
  • Cost: $40 per month (12 month contract)
  • Install: about 5 days
  • No Cap
  • Telco party AT&T
Getting best possible speeds I can for my locale
No complaints so far
Looking forward to greats times w/Uverse
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Started out on AOL powered by SBC and had only one problem that turned out to be on SBC's end. The tech came out and was immediately pissed to learn that an Arkansas CSR had handled the call on the ticket from AOL. He also made me aware of the fact the Arkansas people never answer their f***ing phone and how all you get is their f***ing voicemail. The next F-word came out when he learned that SBC had D/C'd my DSL line( "They're not supposed to do that"). Everything turned out just fine and I was very happy with AOL and SBC through the whole ordeal. I got my letter from AOL on May 9th telling me they no longer could bundle so I needed a new ISP. I made the call to AOL who forwarded me over to SBC's migration dept so now the check goes to SBC and going on 1 month with no problems.

01/25/2008 Update: Speed is now closer to advertised at 2496/512

01/27/2008 Update: Now receiving 3008/512 Thank You ATT

06/23/2010 Update: Speed is Elite( 6016/768) and modem is currently 2wire

09/07/2011 Update: I will be leaving soon due to the new caps. My household has 2 HR22-100s, 1 XBOX 360, 1 PS3, 1 LG BD370, 1 HP Officejet 6500 wireless, and a desktop all as networked devices plus I stream netflix from said PS3 and BD370. This has put me over twice now so a new ISP is mandatory.

04/10/2012 Update: Have Earthlink now. Kept my 6/768 connection and no cap until January when ATT pulled the plug on Earthlink. Now at 3/512.

01/08/2014 Update: ATT Uverse now available in area so now have ATT Uverse MAX for a 1 yr term at 39.95. Advertised speed is 12/1 but tech noted we are about 8,000 FT from CO so we'll be closer to 9 down. No problems signing up, tech installing, or using service so far.

member for 22 years, 8349 visits, last login: a few hours ago
updated 10.2 years ago