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Member review of AT&T Southwest


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Reviews:
read 1547 reviews (928 positive) (307 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$37 per month avg ($10 to $120)

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Review by Castolon See Profile
UPDATED: 133 days ago
member for 3.1 years, 15 visits, last login: 14 days ago


Fort Stockton,Pecos,TX
$19 per month (6 month contract)
about 5 days
Southwestern Bell
"Speed is good. Customer service is excellent."
"Intermittent during heavy rain."
"I'm at the very limit of the service distance so I can only get lowest tier of service."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I have a bundle which includes ALL of my telecommunications services. It runs $99 per month, so I'm guessing at the DSL charge. I'm too far out for premium service. It test at around a meg down and around 300k up. That meets what they promised. (The WiFi ISP here is much faster. However it was almost $50 per month and dropped out at every power flicker.) The install was three days sooner than scheduled! I ordered the Gateway (USB, Ethernet, and WiFi access) It has been working fine. PPPoE

    Consistent after a year. Still good speeds up and down (300 X 1.2K.) More reliable last few months; very few outages. Price is now $15 / month.

    After two years: Up time is now above 95%. Speed is rock solid and above the advertised rates. Any upgraded service is still not available. There is now no competition to DSL in this service area except HughesNet. (no wireless and cable is still analog and very very poor quality at extremely high prices.)



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