Search:  

 






how-to block ads



Member review of AT&T Southwest


News tagged to this company
more information on the company
Official support
Full AT&T Southwest Forum

Reviews:
read 1552 reviews (929 positive) (310 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Award!

about
Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$40 per month avg ($19 to $79)

Speed test results 3 year trend

Review by streetmedik See Profile
Posted: 1.6 years ago
member for 3.8 years, 151 visits, last login: 53 days ago


Henryetta,Okmulgee,OK
$25 per month
Southwestern Bell
"Beats dial-up - 90% up time"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    My DSL service is ok, except I was told I had to be capped at 3008/512 kbs
    even though my 2wire 1000SW shows a MAX of 5856/1072 kbs Not just once, but every time I restart it. SO I do not understand the reason for the cap.

    Also it seems that SBC\AT&T care more about getting new customers than keeping old ones. Free MP3 players...and other such perks have come and gone since I became a customer. Can existing, loyal, faithful customers receive such cool stuff....NO. Not fair I say, not fair. Existing customers should be rewarded for staying with them and not changing to another provider, like say...COX at 9000kbps

    But, I am just a lowly medic, roaming the dark and lonely streets looking for a good trauma. What right do I have to complain.

    On the good side, aside from a few months of dropped connections way back when I started with SBC, the connection is stable at least 90% of the time.

    Followup comments:

    wrk4att

    @sbc.com

    Why the cap

    The reason your service must be capped at the 3mb tier, while your 2Wire syncs up with a max of 5.3mb is due to the Noise margin to Max bit rate ratio. A minimum NM of 8.0db is required for proper service, however most techs deem 10.0db acceptable. If Att raised your speed to say 4mb your NM would drop and your capacity would rise. Believe me ATT would sell you a higher priced service is your line could handle it.
    Forums » comments on review of AT&T Southwest


Sunday, 12-Oct 09:37:21 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 9 years online! © 1999-2008 dslreports.com.republican-creole