Review by LitomoSilver  UPDATED: 25 days ago member for 4.1 years, 50 visits, last login: 5 days ago
Houston,Harris,TX
$90 per month (month by month)
about 4 days
AT&T
"Great install with tech who showed up helped with network wiring. Excellent, stable service thus far!"
"Screwed up the order and provisioned incorrectly. Order install was a bit wonky, but otherwise OK."
"What bottom line?"
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Ordered two weeks ago Saturday after Comcast screwed me over. Someone in sales department had tried to pull a fast one on us by placing an order with a whole lot of things we didn't want. Redid the order after having checked back with them about when the order would be provisioned. A disconnect/reconnect was issued and the order was fixed. Whoever did it, thanks! (I wasn't the one who ordered it, though I DO manage the internet configurations and such.)
As to the installation, the tech repaired the problem quickly and easily, in just 30 minutes and had us running 5 minutes after that. (This was after I realized that the 2Wire modem didn't like Firefox for signing up.)
So far, excellent service and stable. Eventually I'll switch to a dedicated modem/router.
UPDATE:
The service was impeccable after having been set up with them. It lasted for six months prior to switching to Comcast at the new address.
After that, though, I must say, I'd be happy to have Internet service with them, if I were at the particular area where I'd originally received service.
So... to be honest, it was great, all around. ;x
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