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FreePhoneLine page on DSLReports
Six Month Rating Unavailable
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Reviews:
bullet 38 reviews (34 good) (1 bad)
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Review by ekster See Profile

  • Location: Lachine,QC
  • Cost Contract price not specified.
Good "Free, good quality, and good support"
Overall "It's an awesome deal"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:

There is not much to say when they give you a DID and unlimited calling for free. I dumped the POTS and bought my own ATA for $30 and paid $50 for the configuration file. I find the $50 config file more than reasonable considering I get a DID, unlimited calling, voice mail and caller id for $0 a month.

Their support is great, the forum is very useful, very easy to get in touch with and they are always there to help.

With the ATA, the voice quality is perfect. Didn't have a problem after constantly trying different numbers to stress-test it for a week. In fact, it's better than my cellphone and as good as a post line.

I read before that some people had trouble getting the config file or had to wait up to a week, but when I called, they activated it on my online account right away and I had access to the password before the call to purchase the file even ended.

All in all, zero problems, 0 monthly fees and a perfectly working line makes me more than happy!

Edit after several months:
Aside from a few small bugs that they're trying to iron out after a server upgrade (VM indicator won't turn off on my phone, for example), it's still working great, line quality never had any trouble and the price is still $0

Edit 2:
After a year, I can say that the service has been great and perfectly stable. They had a few small bugs, but that was quickly fixed with upgraded hardware and it has been running great ever since, with zero down time AFAIK. The quality is great, the staff on their forum are very helpful and my monthly bill remains to be a big fat zero.

Edit 3: 3 years and still working without a problem, not a single interruption in more than a year. I've also been using long distance calls frequently of late and never had a problem with it as well.

member for 3.7 years, 2191 visits, last login: a few hours ago
updated 310 days ago

Comments:
spookstaz2

join:2002-10-05

Nice review

I had a similar experience, but it did take me a few weeks of trial and error to get SIP configured properly.

AnonName

@acanac.net

Re: Nice review

Freephoneline was a good service. Now it is completely useless. Customer service does not exist. My phone line has not been operating for months. The company does not respond to any type of communications. Seriously thinking of porting my numbers out to a paid company.