been using the service now foe 6-7 months, buying good voip dsl modem a Thomson 780wl and service has been great - the initial 50 to set up files 30 to port my home number, free included of every feature you could want. I have heard this company slammed on many forums on the internet - but i am a VERY happy customer
Penetanguishene,ON
Contract price not specified. 
about 15 days
"free free free - did i mention its free?"
"had one or two minor outages in service"
"free, uses an ata for a simple one time fee"
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