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Skybeam page on DSLReports
Six Month Rating Unavailable
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bullet 31 reviews (3 good) (21 bad)
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Review by skybummer See Profile

  • Location: Windsor,Weld,CO
  • Cost: $42 per month
  • Telco party CenturyTel
Good "used to be good"
Bad "incompetent support; overloaded network"
Overall "pick something else"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:

Years ago, I chose the wireless ISP because it was the only option available. Service was ok for a while after the acquisition by Skybeam but then began its inevitable decline. I was supposed to have 5Mb service but I could only achieve that speed to two test sites. Other speed test sites as well as internet in general could only manage 1.5Mb. Clearly the speed was being throttled because the Network chart in Task manager was so perfectly flat on top. Skybeam support seemed unable to comprehend this discrepancy in spite of all the data I sent them. It kinda didn't matter though, because their network was overloaded. Throughput would slow to a measly 200Kb in the evenings. I finally gave up and terminated service from them. For the final insult, they wouldn't refund the unused portion of the monthly charge.

member for 2 years, 0 visits, last login: 2 years ago
lodged 2 years ago

Comments: