Review by (hidden by request)
Good "Nothing is good about this company. The company is rotten to the core."
- Location: New York,New York,NY
- Cost: $55 per month
Bad "Dialup speed for broadband prices"
Overall "They lie about everything."
|Pre Sales Information:|
Value for money:
Virgin Mobile is terrible. I paid $19.99 for the broadband device and
$50 for the 1st month of service.
I was only able to download at 10kb a second, and constant disconnects.
Yes, dial up modem speeds on a broadband device.
It took 30 minutes to download a 14 meg file. The unit kept
disconnecting. When I called tech support they told me that the only
needed to tweak
the service a bit. The service worked for about 5 minutes, and then it
got really slow again.
I called back and asked for a refund for the first month as well as
return instructions. They told me that they would issue the $50 refund
They would send a return postage envelope and send me a check in 4-6
weeks. Guess what? They never issued the $50 credit. They never sent me
the return envelope. I called Visa, and they agreed to refund all of
the fraudulent charges from Virgin Mobile.
(review was emailed from domain zoho.com)
lodged 1.8 years ago