Review by sojourner Fair warning: reviewer joined this week updated 6 days ago
San Francisco,San Francisco,CA
Business customer $35 per month- (month by month)
"ZIP" "Everything related to this purchase" "avoid at all costs"
| Pre Sales Information: Install process: Connection reliability: Tech Support: Services: Value for money: (ratings match consensus)
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After a week of research looking for a proper solution for a Mobile Broadband requirement with my company, I bought the Overdrive Pro and paid for overnight shipping in order to use it for a very important function Easter weekend 2013. So far I have spent endless hours on the phone ( about 15 calls in 3 days all with numerous promises to solve the problem or call back...no one EVER does ) getting a vague series of conflicting promises and a basic jargon run around from support ( they all completely understand my frustration of course as I was told a few dozen times...) but I still I cannot sign into my account and get this device in operation a full THREE DAYS LATER. This is by far the WORST experience EVER buying and setting up a new tech device in over 30 years. If your looking a for Mobile Broadband solution and would enjoy spending endless hours on the phone with tech support agents talking through voice modulation devices from an unknown overseas location and ultimately arrive at a completely UNWORKABLE solution and NO SERVICE - then look no further. You have reached the APEX of technical dysfunction and hyperbole!. ENJOY! but be VERY VERY WARY!!!
Comments:
 | | Doesn't work anyway so why bother? If you do ever manage to sign in the data rate is so slow you can't use if for anything anyway. It depends on your location but here I was getting 27kb or so I think, too slow to even open a web page. | |
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