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bullet 139 reviews (52 good) (65 bad)
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Review by Pakapab See Profile

  • Location: Glendora,Los Angeles,CA
  • Cost: $35 per month (month by month)
  • Install: about 1 days
Good "No contract, day/week/month service, descent speeds, easy to install. Mobile"
Bad "Customerservice is dumb. Need more pre sales info."
Overall "Good for personal use, would not share this connection with others."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Value for money:

I am spending a bit of time out in LA, and decided I needed a mobile connection, primarily for my iPad first gen and laptop, as the Internet, covad dsl, at the place I'm staying is really spotty, and I've been using public transport a lot and wanted also to connect while moving around the city.

I was tempted by the netzero offer but decided to get the service from the horses mouth so to speak. Any way I am satisfied, happy with it. I am not happy with customer service though, as it took at least an hour to get my account set up, I couldn't do it online for some reason. I just wanted a week pass, and the rep kept going round and round with me about getting the $50 plan monthly recurring etc... I finally gave up and got the month plan with lower speeds for $35, and decided that I would call again near the end of the period and tell them I want to cancel so I can go to the weekly or daily plan.

Average speeds are 1.8 m down, 300k up with a average ping of 100 ms. I am about 1.5 miles from the nearest tower. I'm still doing random speed tests as I travel around LA, and get pretty much the same results. The coverage out here is good.

member for 13 years, 1503 visits, last login: 1.2 years ago
lodged 3 years ago