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Review of Clear Wireless (wireless)


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Six Month Rating

Reviews:
131 reviews (51 good) (61 bad)
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Review by cmarslett See Profile
member for 6.5 years, 70 visits, last login: 17 days ago
updated 179 days ago

  • Pflugerville,Travis,TX
  • $52 per month
  • (month by month)
  • about 1 days
  • "As fast as AT&T DSL, portable, real customer service (real people, helpful)"
  • "Slightly more expensive, sensitive to thunderstorms."
  • "No service technicians needed, so I'm very satisfied."
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

I had AT&T DSL until they decided to discard me as a customer (cut me off with about 2 weeks notice), tried to connect with their replacment (U-verse) - and it never connected once. Technician came out at a time/date that we explicitly told them we were not going to be home. Overall, experience was bad enough I just told them to take the modem back and cancel our U-verse service as well!

So far this year I have had three outages (one for about a day, the other two for well under an hour) - not bad for something that depends on signals transmitted over the air. Well it has been a year and a half - still with Clear, the rest of the review is still accurate, too. In fact, in the last 6 months, only one more 1 hour outage. Pre-sales may be better or worse, I don't know, but I doubt the install is anything but perfect, still. Service and value still beat any other alternative I have....

Occasionally I get 300 kbit down/300 kbit up (probably just short of losing the connection), And pretty reliably at 6 AM I get 6000-7000 kbit down/1000-1200 kbit up. That's actually better than my DSL connection ever did. Normally I get more like 3000 down and 900 up. Still quite acceptable.

Only slightly more expensive that the $40 AT&T charged for the 6000/768 that I never got, so I'm very satisfied!

AND I'VE NEVER HAD TO HAVE A TECHNICIAN OUT....

Comments:

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