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Review by (hidden by request)

  • Location: Winter Springs, Seminole, FL, USA
  • Cost: $60 per month
Prompt delivery of modem
Slow connectivity, mindless and repetitive tests that lead to same results, no improvement.
After many tries, we decided that it was not going to get better. Only available means of tech support is via chat. Wasted time.
Pre Sales Information:
Install process:
Connection reliability:
Tech Support:
Services:
Value for money:

After too many hours of trying to get straight answers and running test after mindless test we've decided that using CLEAR was a major fail in trusting their sales pitch. Just trying to watch a youtube video was more frustrating than coming in second to Lance Armstrong.

I am committed to voice my opinion vociferously as CLEAR's strategy is just to hand you over to some impersonal techie whose main tool is insincere repetetive apologies counting on you getting frustrated and go away. Nothing doing, I want some retribution for $$$ and time wasted with these bozos.

(review was emailed from domain me.com)
lodged 11.1 years ago