Review by (hidden by request)
(review was emailed from domain bellsouth.net)
lodged 1 days ago
 Lawrenceville,Gwinnett,GA
 $31 per month "Very bad company" "The worst company" "Don't use this service. They do not care about customer service!"
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I called CLEAR in March 2012 to report that my modem was not working. The
gentleman (from another country, obviously) told me there are no towers
working in the area of my office and that it would not work there. I asked
him to cancel my service and he said that he would.
That was in March of 2012. Because of serious illness, I did not check my
bill closely, and in September I realized they were still charging me for
service that has not been used since February of 2012. I called again and
was told that it would be cancelled and they would credit my account.
I called again today as I found another charge of $31+ on my account. I
asked to speak with someone in the USA. They did not transfer me to a rep
in the USA as requested.
Even when I was using the service in another city it did not work most of
the time. This is the worst service and the worst customer service that I
have ever experienced.
My advise is never subscribe to a service that mainly uses people from other
countries to provide that service. There is little integrity in the states
these days, and absolutely none in most of the countries that are doing
these jobs today. YOU WILL BE RIPPED OFF!
I WOULD NEVER SUBSCRIBE TO CLEAR AGAIN!
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