| Review by Zennith |
member for 10.7 years, 157 visits, last login: 1.1 years ago
updated 1.5 years ago
- $64 per month
- "Not Rogers"
- "Unstable speeds, downtime, bad speeds ...expensive ...bad speeds"
- "Its not Rogers ...?!!!!"
|Pre Sales information:|
Value for money:
(ratings below consensus)
Teksavvy is awesome, if you can think of something you want out of an ISP Teksavvy will deliver. Unless they are restricted of course. I have no complaints about them.
The only reason I have this a lower rating for Install Co-ordination was because Rogers failed to show up. Fully 100% Rogers fault. Teksavvy was nice enough to call me and let me know they were not going to show, Rogers was not so nice to inform me.
Honestly, why wouldn't you be with teksavvy? Why pay Rogers for half the service twice the price?
UPDATE: It has almost been a year, and I've experienced a few issues here and there with being disconnected. I did at one point go a few days without internet because there was an issue where they ran out of IP addresses. This was annoying say the least and it took awhile for me to actually get in contact with support. However the problem was resolved later.
Also I often get very very very slow speeds, I would say I get around 2mb/s connection speed. I play online games and I would say 40% of the time I experience really bad lag and find it hard to play online.
Overall Teksavvy isn't so bad, but I've had a bad experience, I would like to see why my connection is so bad and people I know in my area or in other areas that have Teksavvy have no issues. From what I've been told I'm on the Dupont POI and it has issues, which if this is true I'm disappointed that I'm one of the affected customers by this.
UPDATE #2: Just over a year and I have to say the service just gets worse and worse. I've now downgraded my service to the 12M one, as I never got past 10mb/s on speed tests. I've had horrible speeds, and lots of bursts. While playing games sometimes I'd have very bad lag, other times it was fine. Overall I didn't feel it was worth paying more for getting less. Even after changing services I stll get HORRIBLE speeds, past few days I've been doing speed tests and average about a 5M connection sometimes it goes up to 8 but thats not enough.
UPDATE: I've edited the ratings to reflect overall, recently it takes a week for teksupport to reply, and the few times I tried to call I was on hold too long and gave up. The connection is horrible, and its not very reliable at these speeds and the fact they had so many problems with the dupont POI which I was on. Also at these prices we should be getting way better internet, it sucks Canada is 10 years behind.
Cable Installation I don't have cable service. Does the Tech need drill a hole to run cable inside of my house?
| |ZennithThe Way Of Zen
Re: Cable Installation For you yes I already had the cable on the floor ready to go
Maybe One Day the Internet Fairy God will save us all.
| |TSI MartinPremium
Dupont POI I understand how this is all very frustrating. I know by being on the Dupont POI isn't working very well these for a lot of folks. Not only have we done a stop-sell but there seems to be local issues as well. I must say tho that you don't seem to be as affected as some other customers I've.
Hopefully we can get some quick resolutions from Rogers in the area.
TSI Martin (Escalations) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )