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Six Month Rating

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Review by quickbeam See Profile

  • Location: Gloucester,ON
  • Cost: $62 per month
  • Install: about 1 days
Good "as advertised speeds during off peak hours, priced well, no contract, unlimited"
Bad "Not great BUT NOT terrible customer service. Slow downs at peak hours."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

Had to wait 30 days to cancel my current ISP (not Teksavvy's fault). Activation went smoothly. Decided to upgrade from lite to unlimited. Ordered this on Friday and was active Monday.

Capable call center billing/technical support...they just don't seem happy. In contrast the staff on this site have always been very helpful and pleasant.


Seems to be major slow downs during the evening

See »St.Laurent POI Slow Download

15/1 During the day is not an issue. Getting 3 to 5 DOWN and 1 UP during peak.

***cancelled this "service"***NOT HAPPY

I don't know that they really care. I called and asked to cancel and there was NO attempt to save, told her it's slow, no offer to xfer to tech support....

member for 11.8 years, 2859 visits, last login: 312 days ago
updated 3.9 years ago