Review by HaRd_Kick
Good "Reasonable bandwith caps and great connection in central London"
- Location: undisclosed location
- Cost: $63 per month (month by month)
Bad "Delays are possible due to mixups in wholesale internet business"
Overall "Research Teksavvy cable in your area and make the switch ASAP!"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I've read numerous threads on how difficult it could be just to get connected on Teksavvy's lines and how speeds were terrible. Turns out, it depends on your area.
I was ecstatic to hear that Teksavvy had started offering cable internet in London and made it high priority to switch from Rogers.
It's been one week since activation - which was right on time by the way, no delays for me - and the connection is awesome. With the unlimited plan, I've begun downloading again and have been able to fully take advantage of the 15mbps. Aside from experiencing horrible latency when uploading a video to Youtube, the connection has been reliable. Funny though, seeding torrents does not translate to high latency.
I can tell by browsing the forums on a nearly-daily basis, that Teksavvy is growing at an exponential rate and continually strive to make improvements in their customer relations and business. If you are concerned about possible delays or bad connections, it is wise to try and find some sort of feedback from users in your area. The negative reviews - for the most part - appear to be location isolated.
Prior to connection, I had to make two phone calls: the first was to sign up for the service and the second was to correct some personal information. The wait time for both calls was very quick, in fact, almost instant connection for the initial call. And for those interested in getting a physical invoice sent to them, they do offer it at the expense of $1 on top of your monthly internet fee - but be sure to ask as it could be limited to location.
About a week and a half before my scheduled activation, I received an email that confirmed the switch had been made successfully and would still be scheduled on the agreed date. The activation took place on a brand new week, on Monday. I did not stay up til, say, 12AM, to test the connection but it was ready and working when I plugged it all in at 9AM.
member for 2.7 years, 16 visits, last login: 132 days ago
updated 2.6 years ago