| Review by sbrook |
member for 11.4 years, 5708 visits, last login: a few hours ago
updated 268 days ago
- $47 per month
- about 7 days
- "Works just like Rogers"
- "Nothing yet"
- "Good value for money"
|Pre Sales information:|
Value for money:
(ratings match consensus)
I was a Rogers customer for about 8 years ... and generally that was reliable, especially after the move to a DOCSIS modem, so since nothing over the last mile (15km in reality) has changed, I don't expect to see any difference between TekSavvy and Rogers.
I asked for installation on the 16th of May. I ordered an SB6120 which arrived in time. I said a tech visit was not required. I connected the modem at 08:00 and it was still in Rogers Walled Garden. At 09:00 I was live on TekSavvy and apart from a login glitch on DSLR everything was identical. No tech appeared at my door.
This is operating in parallel with Rogers service. Nobody told me I can't since I had 2 modems it was technically good to go and that's how it's been since. I didn't want any risk of prolonged down time if I did a transfer that went awry.
I'm on TekSavvy Express and was on Rogers Express. Speedtests behave similarly. I really can't tell much difference. Pings around the world are comparable. There are a couple strange routings out of TekSavvy but the same would happen with Rogers ... just different.
Happy to pay less for a higher throughput limitation. 300GB/month as opposed to 60.
6 months on ...
Told Rogers to take a hike after the extra month of 2 providers. TekSavvy's service has been no different from Rogers apart from a minor technical issue created by Rogers mismanagement of the TSI POI router at Fallowfield causing a slowdown.
Since I lost the discounts with Rogers, it's not saving me as much as I might prefer, but hey, I'm happy to be supporting TSI.
Upgrades have resulted in terrific download speeds. Uploads still slow, but that's Rogers for ya ... not offering improved speeds yet.
The underlying Rogers service has been quite solid and I haven't had to use TSI support, since the couple times internet has gone out, so has TV ... so that's a Rogers issue ... 1-888-ROGERS1 fixes all
parallel service I just asked teksavvy on the phone if I could have both Rogers and Teksavvy running at the same time, and they suggested that I could as long as I had a second cable line running into the house. Is that how yours is set up, or do you just have your teksavvy modem also plugged into the cable and just run a separate network off of it?
Re: parallel service I have one cable ... and a multiway splitter on the entry to the house ... one cable modem on one 7db port, the other on the second and the tv's on the 3.5 db port. It doesn't need a second cable ... some folks at TSI really don't seem to understand how cable works!
I had one system on Rogers and the rest of the network on TSI, until the TSI from our POI went slow and I swapped the other way ... then swapped back after TSI issue was fixed.
Now everybody in the house is on TSI and the Rogers is waiting termination.