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Review of TekSavvy Cable (cable)


more information on the company
Six Month Rating

Reviews:
410 reviews (312 good) (57 bad)
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Review by Xuhum See Profile
member for 5.6 years, 616 visits, last login: a few hours ago
lodged 2 years ago

  • Canada
  • $43 per month
  • about 7 days
  • "Cheap, Reliable, Fast, Friendly Support, Transparent"
  • "Order Form, Dragged by Ball and Chain of Rogers"
  • "Well worth my money, will continue to do service with Teksavvy!"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

It's been a week since my Cable Internet got activated. Had 2 downtime's at 2-3am, I highly suspect being Rogers' fault, trust me. Am getting the full 15/1 speeds as advertised. Installation went ok by Rogers contractor.

Love that Teksavvy is very transparent when it comes to technical details such as their POI link speeds, and if a POI is becoming congested [which they promised to cancel new orders if it does ] and if there is downtime someone from Teksavvy is sure to post it here. Even the Teksavvy CEO posts here from time to time to keep us updated!

I think they could improve on the Order Form very much, it's been the same style for years. Every major and small website in this century has modern order forms. I believe Teksavvy could get a freelancer or someone to create a new one, or just add order steps and click next to go to the next step, not do it all at once like it is now.

(ex. 1 - Choose Package /w detailed Information, 2 - Customer Information & Create MYWorld Account, 3 - Billing, 4 - Order Confirmation, 5 - Redirect to new MYWorld Account)

Aside from the order form and website Teksavvy is definitely a good bang for your buck and I would recommend them any day.

Comments:

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