Review by eheyl 
member for 5 years, 160 visits, last login: 5 days ago
lodged 1.8 years ago
 Kitchener,ON
 $62 per month about 1 days "Speed, no cap, support, everything" "nothing that I can find" "Best value for Cable Internet either in Toronto or Kitchener"
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I was with Rogers and liked the service, but when my work really took off I discovered that I was CONSTANTLY switching to higher service tiers (which is not saying much) to avoid being dinged for overage. I'm in Kitchener and at the time TekSavvy wasn't available. In April, they became so, and I signed up. I figured that I may as well go with the highest level, which was Cable Extreme Pro and no bandwidth cap. I set it up, bought the modem (the SB5101) and waited a month (As per Rogers policy, which I'm sure wasn't necessary).
The date came. I got up, plugged the modem in as well as my router. PERFECTION. I get double the speed TSI advertises, no drops, no lag and fast uploads. I haven't needed technical support and regardless of when I call I can always get prompt courteous service. Literally 24/7 which is good because as we all know, Mr. Murphy (I swear if I find him, he's dead) doesn't respect nice 9-5 business hours). I never felt pressured when asking questions, I felt like they really cared. In fact, the sales rep tried to get me to go with a lower plan, but with my work, unlimited is best.
I love the fact that I'm not tied into a contract and that there are not a bunch of weird charges. I know to the penny how much I'm paying each month and I never have to worry about a bandwidth cap which means I can just get on with my work.
In short, if you're on the fence, don't be. Go with Teksavvy, you won't be disappointed.
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