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TekSavvy Cable page on DSLReports
Six Month Rating

Reviews:
bullet 530 reviews (386 good) (79 bad)
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Review by tonytoronto See Profile

  • Location: Toronto,ON
  • Cost: $47 per month
Good "Ah, yeah before they were great"
Bad "Greed, horrible hold times, cs sucks."
Overall "No longer recommended, stay away."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings well below consensus)

Well, they were the best in the business, they have turned into one of the worst.overselling seems to be the new way doing business, it's got to the point wind data service faster and more reliable. Not sure what happened to them, but seems greed as taken over. customer service hold times brutal, the more they oversell the more people will call. The thoushounds of people say they wired will never be enough when service has gone to shit the way it has. 15mb payed service to get 1-2 mb at best, at times can't even load simple websites. From one that religiously recommended them, now asking you stay away. Until they change the way they do business, look somewhere else. Blaming Rogers no longer works, it's your network, you the one sending me invoices, not Rogers. It's not the local node that's congested, my neighbor has no problems hitting 50mb when I can even surf the web.

member for 6.8 years, 436 visits, last login: 110 days ago
updated 2.5 years ago

Comments:

Chuck sTruck

@teksavvy.com

I still blame Rogers

Until Rogers lets the moths out of the wallet and actually spends money i will always blame Rogers. One has only to look at cable internet in the rest of the world and nearly keel over at how bad Rogers runs things in this country.
25139889

join:2011-10-25
Toledo, OH

Re: I still blame Rogers

How can you blame Rogers when its TK's network that the customer is connecting to? TK provides and pays for the bandwidth those customers use on the cable network. They have NOTHING To do with Rogers except for the last mile and the switching equipment to make it possible for the POI.

TK issues a stop-sell for cable - yet they still keep signing people up. And there is SOLID proof of that here on BBR. TK is only about the $$ and nothing else anymoe. There was a time that i could say it would be interesting to see them do business in the US but not any more.