Review by BrianON
Good "Straight forward with fees and prices. Excellent value due to generous cap (300gb)."
- Location: Ottawa,ON
- Cost: $31 per month (month by month)
- Install: about 10 days
Bad "They weren't available in my area until a few months ago."
Overall "They have plans that match my usage better than Bell or Rogers."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Used Bell for a few years followed by Rogers for several more. Both have now transitioned to having lower speed packages with tiny usage limits and large overage fees. The only option for more usage is moving to a higher tier package costing considerably more per month and even then caps can still be pretty meagre. While there are some non-advertised packages and discounts available it can be tiring trying to get them year after year.
I transferred from Rogers to Teksavvy using my existing modem (SB5100) that I had purchased from Rogers several years ago. About a day without access during the transfer. Since then I have had no disruptions.
The $28/month for 3mbs down and 256kbps up might seem slow compared to other packages but since it's just me it's not a problem. Netflix HD streams fine and web surfing is very fast thanks to Rogers' SpeedBoost. The 300gb cap is much more generous than what Rogers or Bell provides for the lower tier packages and overage fees are a lot less ($0.50/GB compared to $2.50 - $5.00 per GB).
Update: Price increased to $31/month which is a fairly large increase % wise but it seems to be a one time thing with tariff changes and not every year.
Update: Fall 2012 - some service disruptions so connection reliability has dropped a bit.
Update: March 2013 - After reading about some new proposed cable rates for aggregated I phoned in to upgrade from 3mbps to 6mbps. Same monthly price but a one time $5 fee for the change. Five minutes on the phone and a couple days latter the change went through.
Update: March 2014 - No connection problems for a long time so updated reliability score from 4 to 5.
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updated 156 days ago