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TekSavvy Cable page on DSLReports
Six Month Rating

Reviews:
bullet 534 reviews (387 good) (80 bad)
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Review by BrianON See Profile

  • Location: Ottawa,ON
  • Cost: $31 per month (month by month)
  • Install: about 10 days
Good "Straight forward with fees and prices. Excellent value due to generous cap (300gb)."
Bad "They weren't available in my area until a few months ago."
Overall "They have plans that match my usage better than Bell or Rogers."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

Used Bell for a few years followed by Rogers for several more. Both have now transitioned to having lower speed packages with tiny usage limits and large overage fees. The only option for more usage is moving to a higher tier package costing considerably more per month and even then caps can still be pretty meagre. While there are some non-advertised packages and discounts available it can be tiring trying to get them year after year.

I transferred from Rogers to Teksavvy using my existing modem (SB5100) that I had purchased from Rogers several years ago. About a day without access during the transfer. Since then I have had no disruptions.

The $28/month for 3mbs down and 256kbps up might seem slow compared to other packages but since it's just me it's not a problem. Netflix HD streams fine and web surfing is very fast thanks to Rogers' SpeedBoost. The 300gb cap is much more generous than what Rogers or Bell provides for the lower tier packages and overage fees are a lot less ($0.50/GB compared to $2.50 - $5.00 per GB).

Update: Price increased to $31/month which is a fairly large increase % wise but it seems to be a one time thing with tariff changes and not every year.

Update: Fall 2012 - some service disruptions so connection reliability has dropped a bit.

Update: March 2013 - After reading about some new proposed cable rates for aggregated I phoned in to upgrade from 3mbps to 6mbps. Same monthly price but a one time $5 fee for the change. Five minutes on the phone and a couple days latter the change went through.

Update: March 2014 - No connection problems for a long time so updated reliability score from 4 to 5.

member for 3.1 years, 869 visits, last login: a few hours ago
updated 250 days ago

Comments:

TSILiz
Premium
join:2012-08-20
kudos:6

response to review

Hi There,

Glad to see you are happy with the connection for the most part. Concerning the disconnections, if that issue persists please either PM myself, or message us in the direct forum and we'd be glad to troubleshoot and resolve the issue.

Have a great day!
Liz

TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24

Update

Thanks for posting an update. I am glad the change went through quickly for you

TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
Thanks for the update!!!