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TekSavvy Cable page on DSLReports
Six Month Rating

Reviews:
bullet 531 reviews (386 good) (79 bad)
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Review by Cyborg994 See Profile

  • Location: Montreal,QC
  • Cost: $60 per month
  • Install: about 8 days
Good "Unlimited, reliable and fast"
Bad "Slows down a little once in a while (1-2 hours a month so far)"
Overall "Better value then DSL (with any provider) and Videotron"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

I was hesitationg between Teksavvy and Acanac. Since Acanac took a very long time getting their modems, and the price difference was small, I went to Teksavvy.

It took about 3 days after ordering to get an install date. Once done the process was smooth, got the modem quickly and the installation was done when it was scheduled (a 4-hour window, much better then Bell).

Speed is excellent i'm getting about 17 mbit/s in real life, on an official speed of 15 mbit. I did experience 2 short periods of slow downs (was maxing out at 10 mbit instead of 15 for a few hours), and 1 partial outage (some sites were not reachable, others were fine).

Overall it is a great ISP

member for 9.4 years, 1311 visits, last login: 1 days ago
lodged 2.3 years ago

Comments:

TSI Support2
TSI Support
Premium
join:2009-09-28
Chatham, ON

Welcome and Thank You!

Thank you for the review. Welcome to the family! We're glad you made the decision to go with us.

I'm glad the installation went well and you're seeing great speeds. We have had a routing issue with some customers over the past few days, so if the sites you weren't able to reach are still unavailable, please let us know by calling our tech support at 1-877-357-2889 or messaging us here.
--
TSI Support - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )