Good "Unlimited, reliable and fast" Bad "Slows down a little once in a while (1-2 hours a month so far)" Overall "Better value then DSL (with any provider) and Videotron"
Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings match consensus)
I was hesitationg between Teksavvy and Acanac. Since Acanac took a very long time getting their modems, and the price difference was small, I went to Teksavvy.
It took about 3 days after ordering to get an install date. Once done the process was smooth, got the modem quickly and the installation was done when it was scheduled (a 4-hour window, much better then Bell).
Speed is excellent i'm getting about 17 mbit/s in real life, on an official speed of 15 mbit. I did experience 2 short periods of slow downs (was maxing out at 10 mbit instead of 15 for a few hours), and 1 partial outage (some sites were not reachable, others were fine).
Overall it is a great ISP
member for 10 years, 1415 visits, last login: 11 days ago lodged 2.9 years ago