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Review of TekSavvy Cable (cable)


more information on the company
Six Month Rating

Reviews:
410 reviews (312 good) (57 bad)
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Review by 2locutus
(review was emailed from domain gmail.com)
lodged 220 days ago

  • k2a3l
  • $35 per month
  • "use to be good customer service and knowleadgeable staff"
  • "loooong waiting times for technical support"
  • "dissapointed"
Connection Reliability:
Tech Support:
Value for money:
(ratings below consensus)

Very disappointed with Teksavvy customer service.

Wait times of around one hour followed by 25 minutes troubleshooting
process
that is messing with PC settings.

They are not able to fix problems that are at their end. They blame
Rogers
for this inability and I guess that they are correct about this.

Speed is average, always below what is advertised.

thx

Comments:

TSI David
TSI David
Premium,VIP
join:2007-06-25
Chatham, ON
kudos:8

Connection Issues

Hi,

If possible can you PM me your account info or create a post in the direct forum so we can try and help you resolve your connection problems?

Regards,

David
permalink · 2012-10-10 10:14:37 · Reply to this ·

tim 5673

@184.151.190.x

wait times

brutal wait times. i just waited 85mins to get through.

awful
permalink · 2012-10-10 23:05:07 · Reply to this ·
Forums > comments on review of TekSavvy Cable






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