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Review by nightowl3 See Profile

  • Location: undisclosed location
  • Cost: $62 per month
  • Install: about 60 days
good so far!!! don't have to worry about data capps!!!
if you have cable you will be on rogers 2nd tier system
get it!!!
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I was with Rogers since 2004 which was ultra reliable after they replaced my modem with a Motorola 3 months in. In 2008 after they introduced there data caps is when there QOS went into the toilet. I am a IT professional and download allot of Linux/MS OS's as well as depend on VPN's. This all started to get throttled big time. My rates also went up steadily. At the end I was paying 72$ for 32 down/1 up and 80 gig cap (funny how speeds and price would go up but my cap would stay the same. This was ridiculous and I didn't want to renegotiate every 6 months with Rogers to keep the price down.

In September 2012, gave my 30 day notice to Rogers to cancel my internet. I Bought a cable modem from a buddy at work that switched to teksavvy DSL. Called up TSI and ordered my package. CSR was polite and I was able to understand her (anybody that has dealt with bell knows what i mean)!!!! Connected the modem when i got home from work on my Rogers disconnection date and boom I have teksavvy internet!!! Painless!!! Note: they will charge an extra $60 startup fee and $100 to buy the modem so first month will be expensive!

Just to note that I did have an internet outage from 15:30 till 17:30 however the CEO of the company is on this site and did post a message about it and what to do after the service was restored (awesome!! let’s see the CEO of Rogers do that!). So the corp. guys do care!!

So just to recap....

Rogers:
32meg down / 1 meg up, 80 gig/month down/up limit = $72 after taxes and cable modem rental ($2)

teksavvy:
32 down / 1 up, 300 gig/month down/up limit = $53 after taxes

You do the math

It’s worth it just to not worry about the stupid caps!!

Update - 2013/10/08
It has been a year with TS. I've only had 2 major outages and one was due to a major fiber cut due to construction. I have also updated my connection to the 45/4 plan which was painless since I did it online.

Beware! If you do have a problem physical problem, it will take rogers 24 to 48 hours just to look at the TS trouble ticket, then a couple of days to send there tech's over (rogers is screwing TS due to all the customers they are loosing).

member for 11.3 years, 116 visits, last login: 7.5 years ago
updated 10.4 years ago


TSI Ashleigh
Premium Member
join:2013-02-24
Chatham, ON

TSI Ashleigh

Premium Member

Review

Hello Nightowl,

Thank you for the review! I am happy you have been enjoying our services for a little over a year now. I am very happy to see everything went smoothly with the transfer during your installation date. This is fantastic to see!

I’m also very ecstatic to see you have had consistent service the duration of the time you have been with us (other than the Fibre line cut) and I do hope you were you were not too inconvenienced when the Fibre cut occurred. We certainly worked diligently to have that repaired ASAP for all our affected customers.
If you have any questions or concerns we can always be reached in the Direct Forum and are always happy to help!

Thank you again for this wonderful review and please keep us posted on your TekSavvy Journey.

Thank you
TSI-Ashleigh