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Review by troisquatre See Profile

  • Location: H2b
  • Cost: $44 per month
3 weeks no install
Maybe good if I can be installed
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Went online ordered the service the 6 th and ordered for an install on the 14 th.

Called the 14 th asking why I didn't get installed, they said we will get back to you probably the 19 you will get your install date.

Called back the 19 th no date yet they is an issue with videotron call back tomorrow. (my modem serial was not entered correctly)

Called the next day the 20 th we will get you an install date by tomorrow the 21. Called the 21 th please call next week the 27 th ...

So thats more than 6 call just for an install.

People on the phone we're correct not long waiting time but then again I would prefer an install date instead of this waiting and calling for absolutely nothing moving. Will update with better rating as soon as I can test the service.

member for 11.3 years, 3 visits, last login: 11.3 years ago
updated 11.3 years ago


TSI Jonathan
Premium Member
join:2011-08-24
Chatham, ON

TSI Jonathan

Premium Member

Review

Hello troisquatre,

I trully apologize for what you had to go through so far and I want to take over from here. I'll make sure you stay up to date and that the information you receive is concrete. Can you please PM me TSI Jonathan See Profile your account information so that I can get things going for you. I'll make sure that evrything is on track and good to go.

Thank you,

TSI Jonathan
troisquatre
join:2012-11-25
H2b

1 edit

troisquatre

Member

Re: Review

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troisquatre

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troisquatre

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Re: Review

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