Review by troisquatre
Bad "3 weeks no install"
- Location: H2b
- Cost: $44 per month
Overall "Maybe good if I can be installed"
|Pre Sales information:|
Value for money:
(ratings well below consensus)
Went online ordered the service the 6 th and ordered for an install on the 14 th.
Called the 14 th asking why I didn't get installed, they said we will get back to you probably the 19 you will get your install date.
Called back the 19 th no date yet they is an issue with videotron call back tomorrow. (my modem serial was not entered correctly)
Called the next day the 20 th we will get you an install date by tomorrow the 21. Called the 21 th please call next week the 27 th ...
So thats more than 6 call just for an install.
People on the phone we're correct not long waiting time but then again I would prefer an install date instead of this waiting and calling for absolutely nothing moving. Will update with better rating as soon as I can test the service.
member for 1 year, 3 visits, last login: 1 year ago
updated 1 year ago