Review by Rickkins
Good "Rock solid, high speed, no caps"
- Location: Pierrefonds,QC
- Cost: $80 per month
- Install: about 14 days
Overall "Great isp for no worry service."
|Pre Sales information:|
Value for money:
(ratings match consensus)
Yes, of course, no connection goes without any issues ever till the end of time, and Tek is no different. My up time has been damn near 99%, so it's hard to complain. First issue I had took a while, but I'll take a little hit on that one. Instead of simply calling in, or at least posting in the direct forum, I posted in the general forum... then wondered why it was taking so long. Once I called in though, things moved much faster. Next day, Videotron was out here with a lineman and a supervisor. Problem solved. The next, and only other time I called in at 7:30 am Christmas eve morning. Ten minutes on hold, but once I got thru, again, problem solved quickly.
Overall, the service is rock solid. The 99% uptime I enjoy is testament to that. The 30meg cable connection I have is always very fast, and the unlimited bandwidth I enjoy means I never need to worry. I surely don't need unlimited bandwidth, but the peace of mind is worth the few extra buck a months.
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