Good "Order process was Simple." Bad "Rogers made me wait an extra day for Provisioning."
Pre Sales information: Install Co-ordination: Tech Support: Services: Value for money: (ratings match consensus)
Order is Complete Now on Day 1
Sent in a beta preorder form for Atpia Cable 150/10 Package teksavvy mailed my modem out and forgot to bill me rofl p:0 so i politely asked for a bill so i can properly pay for it all But So far Presales Contact and Installation Info has been great 2 thumbs up to marc and andre. I
So on Install day today i was eager got my install @ 7:52 am all seemed to be going well Until about.. 7:53 am! rogers did not provision me so i spent the day resetting my modem every 30 minutes alll Day long p:) walked like 50 storeys worth of stairs in the process rofl. good exercise.
Bright side - Tsi Andre Called me to see if it was working - proactively It was not so we pushed a ticket into rogers to get it fixed. Will post The rest as it happens... My precious... Where is the Precious.,..
So Another Day passed it is now been a full 48 hours since my rogers tech left and My Connection is still not live No fault of teksavvy though they have a ticket in and have been pushing for it.. Sigggh!
I woke Up on April 11th 10 Am Reset the Modem as per Andres PM and Now its working Speed tests @ non prime time are great Ip Does Geo locate to Nunavut Though. Will Update This review in approx 1 weeks time
So its been working fine for over a year now awaiting the new customer portal for the Primetime throttle to allow me to have unlimited on the cheap all in all teksavvy is doing good.
Now with Zap the Cap Functionality I get Unlimited Data at a Discounted rate and only get slowed down for 4 hours a day, Its very Handy! granfathered atm on 150/10 waiting for the new modems to show up so i can Jump to 250/20 if they offer it.!
member for 7 years, 1502 visits, last login: 1 days ago updated 63 days ago
TSI Alan Premium join:2012-11-22 Chatham, ON kudos:6
Thank You For The Kind Words
Glad to hear your return to TekSavvy has been a positive experience for you. We're delighted to have you back as part of the family!
Let us know if there is anything we can assist you with along the way.
Regards, -- TSI Alan (E-Services) - TekSavvy Solutions Inc. Authorized TSI employee Follow us on Twitter: @TekSavvyCSR; @TekSavvyNetwork
2013-Apr-3 3:39 pm: ·
TSI Andre Got TekSavvy? Premium,VIP join:2008-06-03 Chatham, ON kudos:25