Review by ob1ob1
Good "Cheap, 300GB Caps"
- Location: Markham,ON
- Cost: $46 per month
- Install: about 7 days
Bad "Support is absolutely terrible, the Reps are nice people however that's it"
Overall "Everything is good until you have no service - expect to be without service for days with no follow up calls"
|Pre Sales information:|
Value for money:
(ratings below consensus)
I have the CABLE Plan, good price, 300GB download
However there is no support service, since they rely on Rogers for everything
If you decide to get them and value your Internet access, get a cheap backup ISP provider from the big guys or just stick with either Bell or Rogers
I have been out-of-service for almost a week! - with nothing but lip service
-Cable DCM476 modem is fine - all blue lights solid however I get no valid IP - Tried everything with support staff after waiting on hold for 30mins, They said they need to deal with Rogers which could take days!?! - that's ridiculous.
The hold times for support is extremely long no matter when you call
-with no follow-up calls, so you just sit there with no internet not knowing what to do
member for 288 days, 4 visits, last login: 263 days ago
lodged 288 days ago