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Review by motomandd See Profile

  • Location: Gatineau, QC, Canada
  • Cost: $80 per month
  • Install: about 11 days
  • No Cap
Great speeds, Great Price, Great Service!
Ping times a little high.
Great Value for your money! Unlimited Prices a bit high, but never go over anyway.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

***Note*** I'm with the Cable services in Quebec who uses Videotron as an Incumbent.

Ordered the Cable 60 300GB @ $79,95/Month on the 21st of March, Got installed on the 4th of April.

Tech was great, Installed in 20 minutes, cracking jokes and making everything nice and tidy with the cabling.

Am using a DCM475 with a TP-Link WR1043ND, Making everything run nice and smoothly, always at 60 down 10 up.

»www.speedtest.net/my-res ··· 49227624

UPDATE 3/21: Recently moved to another part of town, bringing my services with me. Minus the 3rd party videotron techs who refused to do the work until I called a number on their van and complained, It went great, and service is still extraordinary!

UPDATE: 10/31: Cancelled my services due to moving somewhere where services are already active. Easy, No hassle cancellation, Sad to have left.

UPDATE 1/12/16: Signed back up due to requiring services again. Still using the same DCM475, with cable 30/10 with a DIR-850L. Flawless as usual. Currently at an uptime of 93 days! Price DID go up, however. It's gonna be hard to stay when I can get double the speed for the same price.

UPDATE 10/12/2016: Forgot to update this review. I was stuck moving to Bell momentarily in February due to Roommates moving the Bell service to my home. Signed back up with TSI in September to take advantage of their free activation offer. Install was on the tenth, and was painless. Service was up and running within 10 minutes of the install, and the tech even went above and beyond and reconnected every jack in my home. Still perfect as always!

member for 11 years, 821 visits, last login: 3.7 years ago
updated 7.4 years ago


TSI Ashleigh
Premium Member
join:2013-02-24
Chatham, ON

TSI Ashleigh

Premium Member

Review

Hello Motomandd,

Thank you for this fantastic review! I am very happy to see the installation went smoothly and the technician was tentative and thorough with your installation, it is also nice to see the technician was friendly with you. I am also very ecstatic to see the installation was completed rather quickly from ordering the service to installation. This is wonderful to see. Thank you for including the speedtest for your service in this review. The speeds you are receiving look fantastic!

Thanks again for this review and please keep us posted on your connection.
If you have any questions or concerns we can be reached through the Direct Forum »/fo ··· avdirect.

Thanks again
TSI-Ashleigh
motomandd
join:2013-03-04
Gatineau, QC

motomandd

Member

Re: Review

Hey Ashleigh!

My pleasure! I adore this connection, its pretty much perfect!

My only complaint is for some strange reason I cannot get the 120 down connnection, but strangely I can get it with Videotron. Any ideas?

TSI Andre
Premium Member
join:2008-06-03
Chatham, ON

TSI Andre

Premium Member

Update!

Thanks for the update. Glad you are still lovin' it!
TSI Andre

TSI Andre

Premium Member

Ahhhh

We are sad you left too!

TSI Sean
Premium Member
join:2015-10-14
Chatham, ON

TSI Sean

Premium Member

Review Update

Afternoon motomandd,

Very happy to see you join us again and that you are happy with your service.

As always we are always looking to keep our pricing as low as we can. We will do our best to make sure you don't want to go anywhere else. =)

If you need anything at all, please don't hesitate to post in »/forum ··· avdirect we are always happy to help out.

Have a fantastic day!

Respectfully,

TSI Jonathan
Premium Member
join:2011-08-24
Chatham, ON

TSI Jonathan

Premium Member

Update

Thanks for the update again! Glad you're still smooth sailing away on the interweb!