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Review by BuddyRich See Profile

  • Location: Nepean, ON, Canada
  • Cost: $60 per month
  • Install: about 14 days
  • Caps of 300 gigabytes/month
No contract. Competant staff. Open communication with customers.
Reseller so ultimately no control over certain issues... at mercy of incumbent
If you want a No BS IISP, who goes to bat for the consumer vs. incumbents, there are none better.
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

Ive been with this ISP since 2007. Been through 3 moves with them and never any problems. I get my advertised speed with minimal downtown, and a generous cap, that has yet to be enforced, though this will be enforced shortly. The best part was everyone was given ample warning from the CEO himself here at DSLR. One of the best things about this IISPs is the open communication here in the forums at DSLR with all levels of this IISPs staff.

They have constantly fought for the consumer against the incumbents at CRTC hearings, as well as against copyright lawsuits on behalf of their clients. They respect your privacy and will not roll over short of a court order.

The only negative is that they are at the mercy of the incumbents on getting things fixed if needed as the SLA process makes for some longer turnaround times than is ideal for something as critical as internet service has become.

member for 16 years, 208 visits, last login: 1.1 years ago
lodged 10.2 years ago


ShawnS
Business Solutions Agent
Premium Member
join:2012-11-22
Chatham, ON

1 edit

ShawnS

Premium Member

RE:Review

Hello BuddyRich,

Thank you for taking the time to write a review!

We certainly appreciate your kind words. Glad to hear everything is working great as advertised!
If you have any questions, you can certainly get in touch with us at any time.

Thanks again for this great review.
TSI Shawn S