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I'm a happy Teksavvy cable internet user for 18+ months, on the 25/2 plan with 300GB per month (in Ontario). The newer packages are more expensive than I was expecting, which is preventing me from moving to the 30/5 plan. Download and upload speeds have been excellent for me overall. The only problem is that Teksavvy must submit support tickets to Rogers any time there are issues, which results in slow responses (from Rogers) and additional steps that may not be necessary for resolving the issue. Having said that, the overwhelming majority of the time, my service has been amazing, and there have been no major issues. I also appreciate how easy it is to get in touch with Teksavvy employees online, and I like that their company culture is focused on customer service. I hope Teksavvy is able to hold Rogers more accountable in the future. member for 11 years, 926 visits, last login: 3.3 years ago updated 9.2 years ago
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