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Review by rrt2008 See Profile

  • Location: Keswick, ON, Canada
  • Cost: $65 per month
  • Install: about 30 days
cheaper than Rogers
sites slow to load, youtube and Netflix buffer frequently
Rogers had more stable service. Switching back to them
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

When we had Rogers internet, there were never slow to load sites or buffering on youtube or Netflix. I always obtained my advertized speeds on wifi. Since switching to Teksavvy, my wifi speeds are half of what is aderttized. This is with the same router (Asus rt n66u). Sites load much slower and the buffering has made Youtube and Netflix unwachable. We are switching back to Rogers, even though I despise them. Rogers may be horrible for billing and cstomer service but at least it was fast and we never had any issues requiring a tech or any outages. It's too bad because Teksavvy has great prices and customer service

member for 16.1 years, 50 visits, last login: 7.1 years ago
updated 9.2 years ago


TSI Ashleigh
Premium Member
join:2013-02-24
Chatham, ON

TSI Ashleigh

Premium Member

Review

Hello rrt2008

Thank you for the review. I regret to hear that you are not completely satisfied with your TekSavvy services. We would be happy to look into your account to see where we could have improved the service for you. Please feel free to post in the Direct Forum so we can investigate for you.

Regards,
TSI-Ashleigh

needsomehelp
join:2014-02-07
Canada

3 recommendations

needsomehelp

Member

Broken router maybe?

Ummm....have you tried removing your router? Things do break down over time...
rrt2008
join:2008-02-06
Keswick, ON

rrt2008

Member

Re: Broken router maybe?

It's not the router. Switched back to rogers and now getting the speeds, no buffering on streams, no lags opening pages