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Review by Cogeco User See Profile

  • Location: Hamilton, ON, Canada
  • Cost: $40 per month
  • Install: about 23 days
  • Caps of 75 gigabytes/month
Excellent sign up and installation coordination
No problems so far
No problem
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:

I had this service installed (over Cogeco cable) for a relative in another city who needed basic internet. It seems the Cable 10 Lite package for $34.95 that I ordered in December 2013 has been discontinued, since the current lowest price in her postal code is now $39.95 for a 15 Mbps service. I assume her service will be grandfathered, otherwise I will look at going back to a Cogeco bundle again.

I placed this order by phone since I did not want the modem shipped to the service address. The TekSavvy rep was very knowledgeable and helpful and was able to answer all my questions. The calendar days to install were 23 but I placed the order on Christmas eve. My relative is not a demanding, high volume user but for her purposes everything has worked fine since the Jan 15th, 2014 install date.

member for 9.5 years, 53 visits, last login: 2.2 years ago
lodged 9.1 years ago


TSI JoeC
Premium Member
join:2013-07-29
Chatham, ON

TSI JoeC

Premium Member

Thank you for your review!!!

Hi there!

Thank you very much for leaving a review for us!

We're happy that the service is functioning well!

As for the price change, unfortunately, current plans will not be grandfathered in, but rather will be bumped to the newer version / price that's currently listed on our website.

If it hasn't already done so, the price change will take effect for existing customers as of Feb. 15. So, while the speed will be bumped up, so will the price in this instance. Unfortunately the current package cannot be grandfathered. I'm terribly sorry about this.

If you have any other questions or concerns, by all means, please let us know!

Thanks again for your time today! Enjoy the rest of your afternoon!

Regards,
TSI Joe-C