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Review by ConstantineM See Profile

  • Location: San Jose,Santa Clara,CA
  • Cost Contract price not specified.
Good "great service; awesome number selection and search on any part of the number"
Bad "some uncertainty about the future of the service"
Overall "get a great custom number in a cool area code :-)"
Ease of Installation:
Call Quality:
Value for money:

Google Voice has changed the way you think about phone service in the US.

Prior to Google Voice, and even now that it's been a while since it's started, you used to get numbers assigned by area code and rate centre. With Google Voice, you specify what number you want based on your personality, and immediately search their huge database for free numbers based on any combinations of area codes and strings. No stupid "select state, then rate centre with area code". 1-NPA-NXX-XXXX, for any NPA, NXX and XXXX? Yeap, if they could have it, you can get it! And they have a lot of it!

My brother got our 7-letter last name in the NXX-XXXX part in a non-local area code; I got an immediately-adjacent NPA to where I live and work (same county, who cares about rate centres?) with an official company abbreviation in NXX (alas by chance) and my user name in XXXX (thanks to GV). Try asking AT&T Mobility, Verizon Wireless, Sprint or T-Mobile USA for even the XXXX selection alone! (Fido Solutions does allow you to select the XXXX part, though, after selecting the rate centre.)

The only annoying thing about the service is that it is US-centric, and although calling Canada is free, you can neither get a Canadian number with Google Voice, nor can you add a Canadian number as one of your own numbers to a Google Voice account.

Another annoying thing is they don't offer any standard SIP access to their network, neither inbound nor outbound, at all. If you want to use Google Voice with your SIP phone, whether it's a softphone or a business grade hardware phone, you'd have to get a DID number from a SIP provider in addition to a SIP account. It's relatively easy to do so with IPKall (DID) and OnSIP (SIP), where you can still get the complete setup free of charge, however, that obviously adds multiple layers of additional points of failure, and, in my experience, IPKall does seem to malfunction quite often.

member for 3.5 years, 478 visits, last login: 3 days ago
updated 3.4 years ago