Review by cell14 
member for 1.3 years, 52 visits, last login: 150 days ago
updated 164 days ago
 Miami Beach,Miami-Dade,FL
 Contract price not specified.  "Absolutely best value for the money, honest way of doing business" "Some calls have to be redialed due to bad connection," "Fully recommended"
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(ratings match consensus)
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IMO the best choice for international calls for anyone who needs to budget and still wants to have a decent quality and reliability. There are some cheaper possibilities but they are really bad. Some calls have to be re dialed because of bad connection, if you e-mail them they will credit you for the call .Off course, it is often not worth to spend time writing to the CS in order to get a 2 cents credit..
If you do not need a DID there are no monthly fees, no sign up fees and the minimum refill amount is only one dollar. You can also choose to pay in UK pounds or in Euros. However, you have to make the choice before you create the account and cannot change it, which is not quite clear from their web site If you choose payment in Euro or UK pounds or if your billing address is within an EU country, you will be charged VAT US customer should note that some US credit cards charge fees for transactions outside for the US even if it is in US $ (!). After being ripped of by BOA I started making payments through Capital One. Localphone does not accept American Express.
The DID's are a bit basic. Also,you cannot choose your number. They provide porting for $ 25.- however it takes several weeks.The DID prices are extremely competitive, but not for all countries.
Also the area code selection depends on the country. US, UK, Netherlands have a good selection of area codes while Germany or Austria do not.
There is no remote access to your voice mail. You can only call from your soft phone or from your ATA. Currently, they also provide phone support.
You can set any of your registered phone numbers or DIDs as your caller ID.
You can set up call filtering in order to block unwanted callers.
Localphone provides outgoing SMS service, however incoming SMS are limited to UK DIDs at this time.
Their calling card service is awesome for both domestic use and international travel.One disadvantage- you can have only one assigned calling card access number at a time and you have to cancel it and get a new one when you travel to a different location.
I like the way they do business- no BS and no deceptive practices and hidden charges so typical for many cheap( and not so cheap) VOIP providers.
A little nicety are their special offers- like a week of free calling to a certain country or a free DID sign up.
Comments:
1 edit | Localphone.com The supplied localphone.com softphone does not allow any choice of audio device. (But it is possible to use a third-party softphone such as X-Lite).
If you pay in Euros or UK Pounds, adding a credit of 5 units will cost you up to 6, depending on the VAT rate at your Credit card address. I don't know if you pay in USD if Sales tax applies.
Also, all the time of a call seems to be charged for, even if the other party does not answer. | |
|  | cell14
join:2012-01-04
Miami Beach, FL Reviews:
 ·localphone.com
| Re: Localphone.com said by NickDishman:The supplied localphone.com softphone does not allow any choice of audio device. (But it is possible to use a third-party softphone such as X-Lite).
If you pay in Euros or UK Pounds, adding a credit of 5 units will cost you up to 6, depending on the VAT rate at your Credit card address. I don't know if you pay in USD if Sales tax applies.
Also, all the time of a call seems to be charged for, even if the other party does not answer.
With US credit cards there is no sale's tax included.
They never charged me for a call which was not connected.
I was unable to register X lite for unknown reasons.
I use ATA ( Obi 100) | |
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| | cell14
join:2012-01-04
Miami Beach, FL | Re: how much was transaction fee? BOA charged 3%( a rip off, no costs to them whatsoever) | |
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