Review by cmarslett
Good "Price, very functional and reliable, easy to transfer my land line number, easy to talk to customer service"
- Location: Pflugerville,Travis,TX
- Cost: $5 per month (12 month contract)
Bad "Worse than Vonage for a fax machine, and Vonage was pretty bad!"
Overall "$30/YEAR and works just as good as the $50/month land line!"
Ease of Installation:
Value for money:
I've only called support once, and I was very pleased with that time (easy to understand the person, quickly resolved my cockpit error problem, and I didn't spend a lot of time on hold (might have been lucky, but that was my experience).
I don't need all the extra features - just voice calls, caller ID and the occasionally need for call waiting or 3-way calling. That's in the basic plan and it works well. And call quality is great, even when my internet goes out and I fall back to using my cell phone tethering (this does require a good cell phone plan and a good router, though).
I bought the netTALK DUO on sale at Fry's for $29.95, and it works flawlessly. Excellent pairing with ASUS AC68U router feature set.
Good experience - I had the phone working an hour after I brought it home!
Good experience - after I and my wife were comfortable with it (maybe a week), we called support and they walked us through changing our land line number to the netTALK phone and that worked flawlessly as well. Much to my surprise!
Bad experience - in spite of their promises, my FAX machine worked even less well than it had on Vonage. I would not recommend netTALK if you have to do any FAXes. If you can go to Kinko's for the occasional FAX, then it's great, though.
And after reading the negative reviews after writing this one (I was curious about what I was not noticing), it looks like netTALK is not so hot a choice in Canada. But for someone in the US, everything I said still holds!
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updated 161 days ago