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Review of Bell Fibe (fiber)


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Six Month Rating

Reviews:
34 reviews (13 good) (9 bad)
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Review by coaxguy See Profile
member for 3.6 years, 193 visits, last login: a few hours ago
updated 7 days ago

  • St Catharines,ON
  • $57 per month
  • about 3 days
  • "Consistent speeds, full 25/10."
  • "Forced to use Sagemcom modem as gateway."
  • "Impressed"
Pre Sales Information:
Install Co-ordination:
Connection reliability:
Value for money:
(ratings match consensus)

My Other Reviews

·Start Communicat..
Re-writing this review as I have been with Cogeco for an extended period of time, but recently went back to Bell when Fibe 25/10 became available. Ill mention first that its not FTTH 25/10, I am on copper from the OPI and STINGER to my house.

Got a great deal. Called in and got 25/10 with the student cap of 375GB for 1 year at $44.99 - I was sold and willing to test as soon as the agent told me the cap.

Install was done 3 days later, ill be honest here and say it was an acquaintance that did it, and I am an IT specialist, so all the wiring was done before hand. Install took 45 minutes.

Been getting rock solid 25/10 since activation.

So ill just say, that as of this moment, I am actually quite pleased with the product and speeds. Will update as necessary.

»www.speedtest.net/result/2385461342.png

UPDATED MARCH 2013:

Still getting advertised speeds with no interruptions that had anything to do with the network.
Price went up after promotional period, now paying 62.99 + 10.00 for unlimited bandwidth.

I may consider Start or TekSavvy for my VDSL connection now as they have the 50/10 for the same base price (54.99-59.99) and an unlimited window between 2-8am

Still a great option if you can get the promo pricing.

I hate the sagemcom modem. I do use my own router, the Asus N66U, but still they should offer a barebones modem for those who want to use their own router.

Comments:

anon12345

@bell.ca

FIBE

bad experience obviously, and they install cellpipe for a reason, the 2wire totally suck! Sorry you didnt give it a better chance or let them fix your issue, myself everything went fine, the guy even installed 2 jacks. 25 down and 7 up :P

Hanging up doesnt resolve anything in a dispute neither does swearing, you should have let them fix your problem sometimes you just get a bad tech.

coaxguy

join:2009-07-29
Reviews:
·Bell Fibe
·Start Communicat..

Re: FIBE

I didnt swear once actually. I was very well spoken othe phone and calm. I used to be a service tech, and hate rude customers, so I used as many pleasant tones as possible.

I spoke with a Bell Tech Solutions manager who lives nearby before the install and he warned me that the system in my area wouldnt support advertised speeds anytimemin the near future. I should have listened, lol.

realitybytes
Premium
join:2002-07-15
Ottawa, ON

Re: FIBE

Welcome to BHell!
xtachx

join:2005-11-19
canada
Reviews:
·Mobilicity
·voip.ms
said by coaxguy:

I didnt swear once actually. I was very well spoken othe phone and calm. I used to be a service tech, and hate rude customers, so I used as many pleasant tones as possible.

I spoke with a Bell Tech Solutions manager who lives nearby before the install and he warned me that the system in my area wouldnt support advertised speeds anytimemin the near future. I should have listened, lol.

You did the right thing by cancelling. If you "listened" to them then your 48 hour buyers remorse would have been over.
--
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