Good "Stable connection, excellent speed (25Mbits down / 7Mbits up)" Bad "Terrible biling department, very low caps, expensive price" Overall "Use Dell Grab & Go kit to get 3 free months and quit"
Pre Sales Information: Install Co-ordination: Connection reliability: Tech Support: Value for money: (ratings below consensus)
I replaced my 5Mbits DSL connection with a Bell Fibe 25 deal. I got the Dell Grab & Go kit for 30$ for the free installation and free 3 months. Installation went well however the work order had the wrong speed profile. It took 3 weeks to have that corrected.
Even though I was signed up on a promotion, I got billed the full price (including the initial installation fee) which came to approx 160$ I was able to get it credited (not reimbursed) but I had the the same problem for all of my 'free' months. I needed to call in every time and have it credited. There was a note in my file to credit since no one seemed to know how to apply the promotion.
I dont like Bell but it was the best deal since the dry loop is free and so in the modem. Using another login account gets arround the bandwidth limitations.
member for 7.5 years, 637 visits, last login: 1 days ago lodged 3.1 years ago