Review by SevereLag  - Location: undisclosed location
- Cost Contract price not specified.
Unlimited Cap, Good/Fast Internet
Nothing anymore.
You don't have a choice though (no competition)
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UPDATE: I have received a new modem, and it's a lot better than before. Online is now playable again. Thanks for sending the new modem Bell, I really appreciate it... but it did take you guys over a month or so, lol... --------- I switched from Rogers to Bell (because of horrible lag, but after 10:00 PM and it was very responsive, but I don't wanna pay for internet that only works at late nights) so I got the 15/10 package with Bell around late September. The first few days were perfect (no lag at all, no matter if it was day or night) like it should be, but after September 30th/October 1st, I started experiencing horrible button delay online (like I did with Rogers). For instance, if you play FIFA, your players feel like they weight 500 lbs, can't turn, can't pass, can't do anything. Your players are so slow and can't even run. Ronaldo can't even outrun anyone with this lag. Winning would literally be a miracle when experiencing this lag. Your opponent doesn't get affected by this, and runs circles around you. It is a HUGE disadvantage. Around early mornings (around 2 AM) is when it gets better and the lag almost goes away... So far, Bell has done nothing to try to fix this problem. I believe it's a congestion issue and I'm not sure if this happens in all area's, but my connection is horrible for gaming. If you're the person who just downloads stuff and surfs, it'll be fine, but gaming is impossible. Rogers isn't any better. Until Bell fixes this, I'll keep this review up. If anyone on Bell plays FIFA, please message me and let me know if you experience the same thing. --- Update: They refuse to fix (the person on the phone that I spoke to was... lol no comment) So if there's a problem, they won't fix it. Simple as that. Good for web browsing, downloading, whatever, but for video gaming, IT'S AWFUL. --- Update #2 (Nov 14/2013): So thankfully, Bell did something. I received a brand new modem, never used before (after waiting for a month and two weeks), and this one is definitely better than the old one (the replacement one). Response times are better, and control inputs are more instant and less lag. Although it's not perfect like it was the first few days of my service, it's definitely a difference (positive) and now gaming is possible (for now, knock on wood). So thanks Bell for at least trying something (although it took you guys over a month and two weeks to send a new one). It makes a difference and I'm glad at least you guys have tried to do something, unlike Rogers. I had a feeling it was a combination of a bad modem/so many people on at once, but now, it's not a problem with the modem anymore, I just know there's a lot of people on at once, and that's what can cause lag, for people who don't know. (a lot of pro players know about this, when the connection gets better at late night's/early mornings where as the average joe/casual player won't notice a difference) So again, Thanks Bell. Hopefully I don't have this problem again. (truly hope I don't) -- November 28th, 2013: No issues with the new modem. No lag, no problems. Great service ever since I got the new modem. Thanks Bell for sending a brand new modem. I'm no longer experiencing issues. -- December 14th, 2013: ***Knock on wood*** Everything has been great. Absolutely no lag online... ever since I got the new modem, it's been rock solid. In my opinion, if you're a gamer, you should definitely get Bell Fibe... compared to cable, there's A LOT LESS lag compared to playing on Bell's internet... a HUGE difference and will probably increase performance for online gaming... would HIGHLY recommend. Amazing ping times... 26 ms to NYC, 13 ms to Chicago, 36 ms to Dallas, 71 ms to San Francisco.... absolutely insane.
member for 10.5 years, 35 visits, last login: 10.3 years ago
updated 10.3 years ago
1 recommendation |
Not the ISP's fault2 different ISPs experiencing the same problem?
not likely
You will find that the problem isn’t the ISP, but the route your packets take to getting to the game server.
There isnt much Bell can do, except for peering or buying IP transit from a different provider who may or may not offer a better route | |
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Re: Not the ISP's faultI've asked many people around the world if they experience this lag, they say NO. When I experience lag, it's against everyone, no matter where they are from.
When I don't experience lag (when it's early mornings) I don't get lag against anyone, not even against Europeans.
Also, FIFA is P2P, you connect directly to the other opponent. | |
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jtl999
Member
2013-Nov-8 8:04 pm
Re: Not the ISP's faultMy friend has played various CoD and Steam games on both Rogers and Bell in Ottawa and no horrible lag. Lag compensation, routing all a factor. | |
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Re: Not the ISP's faultMaybe his area isn't congested. I think it's a problem with my area. | |
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to SevereLag
What you don't realize is that on VDSL, congestion of the type you are speculating isn't possible, until the traffic LEAVES the Bell network (and if there was congestion, it would affect ALL traffic and slow speed/pingtests would result)
There are also NO commercial games in which the control traffic does not get routed to a central server.
There's no reasonable reasons to suggest that there is a problem with any of Bell's network that serves you. | |
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Re: Not the ISP's faultThis doesn't explain why the first few days of my service (24/7 stable btw) was perfect. No lag at any time of the day... it was perfect, until October 1st. From there until now, the lag goes away at 12 AM/1 AM... all games stop lagging.
There is an issue, I'm 200% sure of it. You don't get perfect service, and then it turns into crap for no reason and only works part time, at certain hours. | |
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Re: Not the ISP's faultWhat Does explain it is this
In September, the Median throughput (on Torix) was around 80GBps, now, its closer to 90 and its only going to steadily increase.
You have more people using services like Netflix, Youtube, and gaming
This is not a Bell problem
You're assuming there is a problem based on flawed logic....its cold outside...must be a problem with the weather
You've been able to reproduce this problem on 3 different topologies among 2 major technologies. TSI may use Bell's last mile, but thats it they use their own network and their own peering arrangements with other providers. | |
| | | | | | | | | | | | | dra6o0n
join:2011-08-15
Mississauga, ON |
Re: Not the ISP's faultSeriously? You have 15 Mbps downstream and 8Mbps upstream! That's WAY more than enough for games like Fifa.
I'm talking the minimalist speed with no 'bandwidth drag' due to internet sharing, is 1Mbps up and downstream.
You're game needs at least 1Mbps unless it's streaming videos or textures, the upstream is even less due to you sending only controller packets!
So your issue isn't that you don't have fast enough speed, it's that your speed is being degraded by something you have in the network.
If you share your network, if you use additional programs, etc. It all adds up to the long time.
Also, it is best to use a router to connect to a gateway, and computer to the router, because the router has faster performance and routing a DMZ mode to the router will enable all traffic to flow through quicker. | |
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| | dra6o0n
2 edits |
to SevereLag
You really should seek IT based solutions than whine about a company offering you traffic shaped connections.
Do ping tests, do tracert, do everything you can to prove that it's not your side, rather than whining about something and thinking that it's right.
I'm not saying Bell and Rogers are in the wrong, but if they are in the wrong all the time for decades, they would have gone bankrupt before you know it!
Check your PC's connection with the operating system, there are variables in there that delays your internet connection unless you optimize that.
Check your routing network to make sure you aren't using wireless b/g or something with slow transfer between devices.
DMZ your Bell Gateway modem to a router, then port forward ports on that router to a computer... What tends to occur sometimes is that the gateway themselves, if Bell updates new firmware for 'security purposes', tightens your bandwidth performance even more so due to additional security.
More security = Less efficiency or performance, as you are delaying the packets to check for it.
EDIT: If you're upstream is lower off the peak hour, it means there are lots of activity with the upstream on your network that lowered it.
Then again, you have sufficient rates, unlike the Cable internet users who's upload rates are unbearably under 1Mbps!
All it takes is 1 person uploading a simple file to bottleneck the entire network!
Also, more smarter customers are better economical solution than more smart businessmen! | |
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Re: Not the ISP's faultWhat do you mean by "IT based solutions"? Do you mean getting a dedicated Fiber connection to the home? Sorry, lol, didn't understand what you meant. I'm not a computer wiz.
I don't play on a PC, I only play on the Xbox 360. I've tried port forwarding/DMZ on the Sagemcom modem (I don't have a new router, just some old Linksys router from 2007) but the weird thing is, on this modem, it actually creates more lag... I don't know why. I even tried setting a static IP outside of the DHCP range, but that didn't work well either.
My brother and I are the only one's who use the connection. No one uploads anything while we play. With the tests that showed lower upload speeds than usual, no one was on the Internet as well.
But recently, Bell sent me a brand new modem, and there's a lot less lag, it's playable/decent now (huge difference between before and after), but I do notice that when you play in the early mornings (like anywhere from midnight until 6:00 AM) it's like the connection is on steroids, when you play online, everything is just so fast/smooth/responsive where as during the day, it feels a bit more sluggish.
Anyways, no more problems as of now. I wished that the game felt very smooth/fast/responsive like it does in early mornings, but after all, it is a shared connection. At least now it's playable where as before it wasn't, and now it works well. | |
| | | | | dra6o0n
join:2011-08-15
Mississauga, ON |
Re: Not the ISP's faultBy any chance was that modem a 'old white 2Wire gateway' that loves to 'secure' itself by blocking all incoming connections? Even ping and tracert and all?
Also, it's possible Bell's resort to traffic shaping again without you noticing, because generally with with your downstream and upstream remaining in normal levels, your 'ping' might have increased during those times.
IT based solution, I mean't optimization and tweaks on OS like Windows and devices like routers and gateways and the likes.
I once had a 2wire modem from bell, it started out workable but over time (and power surges) the modem seems to be on the fritz, DMZ doesn't work, ping gets blocked, to the point where I had to flash the firmware with something new, which fixed the issue...
Then something happened and the modem borked, and eventually stops allowing me to log onto it unless i hack it or something, due to factory reset being override from the flashing. At that point I go 'mifi telecom' which is basically Teksavvy Cable via 3rd party.
But yeah, that modem sure loves to break down and mess with ya, other than you are still at bell's discretion.
Also note, Bell can do 'maintenance' at DSLAMs near your place, the phone box in that case where your phone lines in the neighbourhood wires up. If so, then your packets will be forced to take alternate routes, or even lose internet whilst maintenance are being done. They usually do this past midnight. | |
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