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My experience with Anveo was disappointing. They have some amazing features that we really wanted to use (I should note that their features worked very well). We tried using their service for our business, but we had call quality issues, calls were dropped, caller ID only worked occasionally (mostly we had 'unknown' calls), and there tended to be a very long delay before our cell phones rang. Upon cancelling I was told there were known issues when forwarding to T-Mobile phones and this is why their service was so unreliable. Anveo provides no phone support, only a web ticket system. The free ticket takes about a week or more for a response. We opted to pay $10 for their 4-hour premium response. However, we only got acknowledgement that the ticket was received. They didn't actually fix our problem in four hours! It took about a week of back-and-forth support tickets to get the issue resolved. Several times we requested a phone call so that we could test the attempted solutions, but no-one ever called. Anveo may work for those with other systems (I noticed quite a few positive reviews), but they were a poor choice for us and our T-Mobile cell phones. member for 9.7 years, 2 visits, last login: 9.7 years ago updated 9.7 years ago
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